Amherst Supply

Content

Collecting Personal Information

Sharing Personal Information

Using Personal Information

Selling Personal Information

Your rights

Selling Personal Information

Changes

This Privacy Policy describes how ToolSwift (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection:To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor ToolSwift.

Order information

Examples of Personal Information: Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.)
Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with our processor ToolSwift.

Customer support information

Examples of Personal Information collected: Details provided during support interactions.
Purpose of collection: To provide customer support.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared internally as necessary to provide service..

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use ToolSwift to power our online store. You can read more about how ToolSwift uses your Personal Information on their platform.
We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following lawful bases:

Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the 'Your rights' section below.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling) when that decision-making has a legal effect on you or otherwise significantly affects you. We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Selling Personal Information

Our Site does not sell Personal Information, as defined by the Consumer Privacy Act of 2024 ("CPA").

Categories of information sold
Instructions on how to opt-out of sale
Whether your business sells information of minors (under 16) and whether you obtain affirmative authorization
If you provide a financial incentive to not sell information, provide information about what that incentive is

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

CPA

As a resident of Ontario, you have rights under the Consumer Protection Act, including the right to access personal information we hold about you, request corrections, and opt-out of the sale of your data. To exercise these rights, please contact us using the information below.

We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

Cookies Types

Performance cookies track site performance, while Advertising cookies are used to show relevant ads.

Cookies Duration

Session cookies last as long as your browser is open, while Persistent cookies can last up to two years.

Cookies Important for the Functioning of the Store

authToken: Used in connection with access and authentication to admin For more details on cookies and how you can control them, please refer to your browser's help function or visit www.allaboutcookies.org. ToolSwift uses cookies in accordance with applicable laws. Depending on the country or jurisdiction you are located in, ToolSwift may request your prior consent before using non-essential cookies or provide you with the option to opt-out of such cookies. These cookies help enhance your experience on our Site and enable certain functionalities. Your web browser may also allow you to manage cookie preferences, including the ability to delete or disable cookies, such as those used by Stripe for payment processing. Please refer to the help section of your browser or follow the provided links below for instructions on managing your cookie settings. Be aware that disabling cookies may affect the functionality of some features on our Site or services, causing them not to operate as intended.\ Chrome: https://support.google.com/chrome/answer/95647?hl=en Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@amherstsupply.comor by phone using the details provided below: (519) 713-9318 1500 Alma Street, Amherstburg, ON N9V 2N9, Canada Last updated: Sep. 24, 2024